NT² Vault is not yet publicly launched. Features and pricing may change.

Help & FAQ

Last updated: 1 Jun 2026

Quick answers for getting started, staying safe, and moving your vault between devices. Topics include how encryption works, offline use, crypto seed phrase backup, migrating from notes apps, and sharing examples (API keys, ID scans, family handoffs).

Still need help?

Check Contact for support channels. For legal questions, see Terms of Service and Privacy.

Topics

  • Backup & recovery

    Your master password cannot be reset. Backups are your disaster-recovery escape hatch.

  • Premium & billing

    Local vault is free forever. Premium adds optional blind sync when available.

  • Crypto seed phrase backup

    A hardware wallet is only as safe as your backup. Storing a 24-word seed phrase in Apple Notes, Google Keep, or a camera roll photo is one of the most common ways people lose crypto—or leak it.

  • Data & privacy

    How your data stays on your device and what NT² can and cannot see.

  • Getting started

    First steps with NT² Vault on your device—no email account required.

  • How it works

    A plain-language walkthrough of what happens on your device when you create, unlock, and store assets—written for readers who want to understand the mechanics, not just the marketing claims.

  • Migrate from notes apps

    Notes apps are great for ideas—not for seed phrases, passport scans, or production API keys. NT² gives you fill-in-the-field templates with encryption built in.

  • Offline vault guide

    NT² is offline by default, not offline as a fallback. Your encrypted vault lives on your device first; the network is optional.

  • Security guidelines

    NT² Vault protects data at rest and in transit, but you control the master password and backup files. Follow these rules to stay safe.

  • Use cases

    Short examples for storing on your device and sharing with another person—without email attachments or chat screenshots.

Search FAQ

I forgot my master password. Can NT² reset it?

Backup & recovery — NT² Vault Help

No. NT² is zero-knowledge by design—we never receive your master password or encryption keys and cannot decrypt your vault. There is no "forgot password" flow. If you lose the password, the only recovery path is a backup you made while the vault was unlocked.

How do I back up my vault?

Backup & recovery — NT² Vault Help

From the unlocked vault, export a .nt2vault file (Settings → backup). This encrypted bundle includes your profile, items, and attachments. Store copies in multiple safe places (encrypted drive, offline media). Test an import on another device periodically.

How do I move my vault to a new device?

Backup & recovery — NT² Vault Help

Export .nt2vault on the old device, transfer the file securely (USB, encrypted cloud storage you control), then import on the new device at unlock your vault. You will need the same master password.

Does Premium cloud sync replace backups?

Backup & recovery — NT² Vault Help

No. Sync replicates encrypted ciphertext across devices but does not replace offline backups. Keep regular .nt2vault exports as your disaster-recovery escape hatch.

What is included in the free tier?

Premium & billing — NT² Vault Help

Unlimited local items, all four templates, encrypted attachments on device, .nt2vault export/import, password generator, and full offline use. See Pricing for the full comparison.

How do I upgrade to Premium?

Premium & billing — NT² Vault Help

Open Settings in the vault app when billing is enabled. Checkout is handled by Lemon Squeezy; your receipt email is for billing only and is not your vault identity.

Why shouldn't I store my seed phrase in Notes?

Crypto seed phrase backup — NT² Vault Help

Notes apps sync to the cloud by default, appear in backups, and lack field-level encryption designed for secrets. A single device compromise or accidental share exposes the entire phrase. NT² encrypts the mnemonic before it touches disk using AES-GCM with your vault key.

Is a photo of my recovery sheet safe?

Crypto seed phrase backup — NT² Vault Help

No. Photos sync to iCloud/Google Photos, appear in gallery search, and survive even after you delete the image from the camera roll. Use a structured Crypto template with masked fields and copy-to-clipboard that auto-clears instead.

How does NT² protect my mnemonic?

Crypto seed phrase backup — NT² Vault Help

Your master password derives a vault key via PBKDF2 (100,000 iterations). The mnemonic is encrypted with AES-GCM and a unique IV per item. Keys stay in browser memory only while unlocked. See How it works.

What if I lose my device?

Crypto seed phrase backup — NT² Vault Help

Export a .nt2vault backup to encrypted storage you control. Without your master password or that backup, no one—including NT²—can recover the phrase.

Can NT² read my vault contents?

Data & privacy — NT² Vault Help

No. Items and attachments are encrypted with AES-GCM in your browser before storage. Optional cloud sync transmits only ciphertext. See our Privacy policy for details.

What asset types does NT² support?

Data & privacy — NT² Vault Help

Four structured templates: Crypto (wallets, mnemonics), Bank (accounts, routing), Document (passport, ID metadata + scans), and Credential (passwords, API keys). NT² is not a browser login autofill tool in v1.

What happens when my vault auto-locks?

Data & privacy — NT² Vault Help

After five minutes of inactivity—or when you close the tab—decryption keys are cleared from memory. You must enter your master password again to view sensitive fields. This protects unattended devices.

Do I need an account to use NT² Vault?

Getting started — NT² Vault Help

No. You can create a vault entirely on your device without email signup. Cloud features (Premium sync) use a Vault Key DID for authentication—not your email address.

What is a master password?

Getting started — NT² Vault Help

Your master password derives the encryption keys that protect every item in the vault. It is used only inside your browser and is never sent to NT² servers. Choose a strong, unique password and store it somewhere safe outside the vault.

Which browsers are supported?

Getting started — NT² Vault Help

Any modern browser with Web Crypto API support: Chrome 60+, Firefox 57+, Safari 11+, and Edge 79+. For the best offline experience, install the PWA from se.nt2.me.

Can I use NT² Vault offline?

Getting started — NT² Vault Help

Yes. After the first load, core vault operations work fully offline. Your encrypted data lives in local SQLite and IndexedDB on your device. Cloud sync is optional (Premium).

Does my master password ever leave my browser?

How it works — NT² Vault Help

No. Your master password is used only inside the browser's Web Crypto API to derive encryption keys. It is never sent to NT² servers, never stored on disk, and never logged.

What encryption does NT² use?

How it works — NT² Vault Help

PBKDF2 (100,000 iterations, SHA-256) derives a vault key from your master password and a per-vault salt. Asset payloads and attachments are encrypted with AES-GCM (256-bit key, unique 12-byte IV per encryption). Keys are marked non-extractable so JavaScript cannot export them.

Where is my vault data stored?

How it works — NT² Vault Help

On your device: encrypted rows in SQLite (via wa-sqlite → IndexedDB), attachment ciphertext in a per-vault BlobStore, and a small device index for the vault picker. Optional Premium cloud sync (when enabled) stores ciphertext only—never your master password or plaintext items.

Can NT² recover my vault if I forget my password?

How it works — NT² Vault Help

No—and that is intentional. Without your master password (or a valid .nt2vault backup you can unlock), the ciphertext cannot be decrypted. NT² has no back door. See Backup & recovery.

Why not keep using Apple Notes or Notion?

Migrate from notes apps — NT² Vault Help

Blank notes lack structure (no masked fields, no category templates) and often sync plaintext to vendor clouds. NT² encrypts sensitive payloads before SQLite write and keeps titles optionally encrypted too.

How do I move data from my notes app?

Migrate from notes apps — NT² Vault Help

Manually re-enter high-value items into the matching NT² template (Crypto, Bank, Document, Credential). For attachments, upload scans into Document items. Then delete the old note and empty the trash—Notes apps often keep deleted items recoverable for weeks.

Is NT² a replacement for Notion or Evernote?

Migrate from notes apps — NT² Vault Help

No. NT² is a structured privacy vault for high-sensitivity personal assets—not a workspace, wiki, or task manager. Use it alongside your notes app for the data that would hurt most if leaked.

Can I export if I change my mind?

Migrate from notes apps — NT² Vault Help

Yes. Export the entire vault as a .nt2vault file anytime. Your data is never locked to NT²'s servers for local-only use.

Do I need internet to use NT² Vault?

Offline vault guide — NT² Vault Help

No, after the first load of se.nt2.me. Create, unlock, search, edit, attach files, and export .nt2vault backups without any network connection.

How is NT² different from "offline mode" in cloud vaults?

Offline vault guide — NT² Vault Help

Many password managers require an account and sync metadata from the cloud; offline mode is a degraded cache. NT² stores the authoritative vault in local SQLite + IndexedDB on your device—no account required to start.

What works offline vs what needs the network?

Offline vault guide — NT² Vault Help

Offline: all local CRUD, attachments, export/import, password generator. Network (optional Premium): cross-device sync, cloud attachment storage, share relay delivery.

Can I install NT² for offline access on mobile?

Offline vault guide — NT² Vault Help

Yes. Add se.nt2.me to your home screen (PWA). Native iOS, Android, and desktop shells are on the roadmap with the same vault model.