Backup & recovery
Last updated: 30 May 2026
Your master password cannot be reset. Backups are your disaster-recovery escape hatch.
I forgot my master password. Can NT² reset it?
No. NT² is zero-knowledge by design—we never receive your master password or encryption keys and cannot decrypt your vault. There is no "forgot password" flow. If you lose the password, the only recovery path is a backup you made while the vault was unlocked.
How do I back up my vault?
From the unlocked vault, export a .nt2vault file (Settings → backup). This encrypted bundle includes your profile, items, and attachments. Store copies in multiple safe places (encrypted drive, offline media). Test an import on another device periodically.
How do I move my vault to a new device?
Export .nt2vault on the old device, transfer the file securely (USB, encrypted cloud storage you control), then import on the new device at unlock your vault. You will need the same master password.
Does Premium cloud sync replace backups?
No. Sync replicates encrypted ciphertext across devices but does not replace offline backups. Keep regular .nt2vault exports as your disaster-recovery escape hatch.